{"id":3691,"date":"2026-01-05T18:31:08","date_gmt":"2026-01-05T18:31:08","guid":{"rendered":"https:\/\/swisscelergen.ch\/rueckgaben\/"},"modified":"2026-01-20T07:45:52","modified_gmt":"2026-01-20T07:45:52","slug":"rueckgaben","status":"publish","type":"page","link":"https:\/\/swisscelergen.ch\/fr\/rueckgaben\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"\t\t
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Politique de remboursement et de retour<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Produits endommag\u00e9s ou d\u00e9fectueux<\/strong><\/p>

Nous nous engageons \u00e0 rembourser ou \u00e0 remplacer tout produit endommag\u00e9, d\u00e9fectueux ou pr\u00e9sentant un autre d\u00e9faut. Veuillez v\u00e9rifier tous les produits apr\u00e8s r\u00e9ception et nous informer dans les 5 jours si vous d\u00e9couvrez des produits qui ont \u00e9t\u00e9 endommag\u00e9s pendant le transport ou qui ont \u00e9t\u00e9 livr\u00e9s de mani\u00e8re incorrecte. <\/p>

Pour organiser un retour ou un remplacement, veuillez envoyer votre d\u00e9claration de r\u00e9tractation par e-mail \u00e0 info@tam-plenus.ch, en joignant volontiers des photos des \u00e9ventuels produits endommag\u00e9s.<\/p><\/div><\/div>

Droit de r\u00e9tractation<\/strong><\/p>

Vous avez le droit d’annuler une commande de produits. Le d\u00e9lai de r\u00e9tractation court jusqu’\u00e0 ce que votre produit soit exp\u00e9di\u00e9. Pour exercer votre droit de r\u00e9tractation, vous devez nous le faire savoir en envoyant votre d\u00e9claration de r\u00e9tractation par e-mail \u00e0 info@tam-plenus.ch. Vous pouvez \u00e9galement nous le faire savoir par t\u00e9l\u00e9phone au +41 41 210 08 06. <\/p><\/div><\/div>

Remboursement<\/strong><\/p>

Remboursement apr\u00e8s r\u00e9ception du produit retourn\u00e9, dans un d\u00e9lai de 14 jours.<\/p>

Les remboursements ne sont pas possibles pour les produits suivants : Produits ouverts apr\u00e8s la livraison. <\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Politique de remboursement et de retour Produits endommag\u00e9s ou d\u00e9fectueux Nous nous engageons \u00e0 rembourser ou \u00e0 remplacer tout produit endommag\u00e9, d\u00e9fectueux ou pr\u00e9sentant un autre d\u00e9faut. Veuillez v\u00e9rifier tous les produits apr\u00e8s r\u00e9ception et nous informer dans les 5 jours si vous d\u00e9couvrez des produits qui ont \u00e9t\u00e9 endommag\u00e9s pendant le transport ou qui […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3691","page","type-page","status-publish","hentry"],"yoast_head":"\nPolitique de remboursement et de retour - Swisscelergen<\/title>\n<meta name=\"description\" content=\"Politique de remboursements et de retours. 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